KPN Parcel Service Customer Care
| CITY | Phone No | Email Address | Company Address |
| Salem | 0427 – 2333333 | [email protected] | Swarnapuri, Salem, at 23B Rajaji Street, 636 004. |
Official Website Link: https://www.kpnparcel.in/
About KPN Parcel Service Tracking
KPN Parcel Service Tracking is part of K.P.N. Speed Package Administration, which is connected to K.P.N Ventures India Ltd. This company is well-known for providing travel services in Tamil Nadu, Pondicherry, Karnataka, Kerala, Andhra Pradesh, and Telangana.
In southern India, the name ‘KPN’ is closely linked with luxurious bus travel, making it a popular choice among people. To understand why it’s so well-regarded, we need to look at its history.
KPN 1970
KPN Ventures started in 1970 under the leadership of K.P Natarajan. He came from a poor farming family and began working as a bus driver for his brother’s company in 1960. Wanting to create a reliable luxury transportation service, he started his own company, but faced failure in 1970 due to heavy debts.
However, undeterred by this setback, KP Natarajan restarted the business on his own and founded KPN in 1970. He focused on providing excellent service to customers, which remains a core value of the company today.
K.P. Natarajan worked hard to ensure that the needs of every customer were met and encouraged his employees to prioritize customer satisfaction. Without the support of passengers and staff, the company wouldn’t have achieved its success.
With over 300 buses, KPN Travels can transport up to 15,000 passengers per day across their operating areas.
KPN Parcel Service Tracking operates 200 locations in Tamil Nadu alone, handling 10,000 tons of shipments daily and processing over 15,000 packages each day. Remarkably, 85 percent of deliveries are completed within 24 hours of booking.”
Cancellation and Refund Policy
When it comes to cancelling your parcel booking, we’ve got you covered. You can cancel your parcel before it’s even loaded onto our delivery vehicles. Whether your parcel is paid for or marked as “To-Pay,” cancelling it won’t cost you a rupee extra. If it’s a paid parcel, you’ll get a full refund without any cancellation fees.
Refunds for Transaction Errors in KPN Parcel Service Tracking
We know that sometimes things can go wrong during online bookings. Network errors, timeouts, or using the Back Button can lead to incorrect charges on your account. But don’t worry, our team is on it. Every day, except holidays, we check for these errors in the tickets and payment reports from banks. If we find any mistakes caused by network problems or user errors, we’ll refund them.
The refund process is pretty straightforward. The refunds go back to the bank that issued your card in batches. Usually, it takes around five working days. However, we can’t promise an exact timeline. Sometimes, factors like internet issues or holidays can slow things down. But rest assured, we’re doing our best to get your money back to you as quickly and accurately as possible.
Conditions for Transporting Goods
Now, let’s talk about transporting your goods. Here at KPN Parcel Service Tracking in Salem, we take your packages seriously. But there are a few things you should know. First off, we don’t know what’s inside your packages. They could be anything from clothes to electronics to books. That’s why we transport them at the owner’s risk.
We’re not responsible for any damage inside the packages or any damage to goods that aren’t packed properly. That means if your stuff gets broken because it wasn’t packed well or because it’s fragile, we can’t help you there.
We also have some rules about what we can and can’t transport. We don’t handle hazardous or flammable items. And sometimes, we might refuse to accept certain goods for delivery without giving a reason.